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FAQ > When Will My Order Ship?

When Will My Order Ship?

Most orders for unframed prints, canvas gallery wraps, and metal prints will ship within 7-14 business days. That said, various factors can affect turnaround time such as order size, the amount of volume my lab is working with at the time (summer tends to be high season for galleries and art festivals, so orders placed from June through August can take longer than usual for this reason.), shipping delays, paper or media backorder by the printer or framer, etc. During the summer I am also frequently traveling to shoot new work so orders can be delayed due to this reason as well (hey, at some point I have to take the photos! :)

You will receive a shipping notification email and tracking information as soon as your order ships. Turnaround times vary depending on the print medium ordered, but MOST orders generally ship within the following timeframes:

Paper Prints - 7-14 business days

Canvas Prints - 7-14 business days

Metal Prints - 7-14 business days

Framed Prints - 14-28 business days

Please contact me within 14 days of the order date to confirm that your order has been received, processed, and shipped, or is in the process of being created. If I do not receive communication from clients within 14 days of the order date, I cannot refund certain items such as unframed prints, as these are made to order by a fine art print lab and the costs are not refundable past this window.

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Description from Merchant:

All of our prints are created using the latest generation of inkjet printers and inks, and printed on archival, professional fine art papers. Our archival prints are guaranteed not to fade or discolor for over 100 years when displayed in normal conditions. Framed and matted prints are assembled using acid-free, archival materials.

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